A completely automated solution, our Outbound Dialer service contains a highly flexible interface that allows call centers to design, launch, and manage multiple outbound campaigns as well as measuring the results.
With many great benefits, the speech-recognition based technology provides quick responses and helps cut operating costs, improve productivity, and increase customer experience to name a few.
Outbound Dialer is powered by Simply Speak!, a revolutionary human-like speech interface that lets customers interact in their native language with intelligent and human-like conversations, regardless of dialect or accent.
- An Outbound Dialer digital speech agent is equivalent to a live agent working three shifts.
- Telesales calling and surveys are delivered in the most human-like manner.
- Helps provide operational productivity with a higher level of visibility.