Loyalty Voice Portal
With the innovative Voice Portal solution, you’ll not only enjoy reduced costs but increased customer satisfaction with human-like 24-hour self-service customer care. Using advanced speech recognition technology, customers subscribed to your loyalty program will be able to access answers to all of their questions with significantly less need for live agents, meaning better customer service with overhead.
Based on Simply Speak! Technology, the Voice Portal solution gives your customers the fastest access to information in their own language. Callers get instant access to services without having to wait on a live agent or trying to navigate a confusing touchtone menu.