At Emerging Technologies, we provide numerous solutions using speech recognition, these solutions are meant to benefit your business in various ways. Saving costs, increasing customer satisfaction and loyalty are the main benefits, while other benefits can be summarized in distinguishing your company from others and being always on the right technological path. The solutions provided by Emerging Technologies are Voice Biometric solutions where the customers use their own voice and voice print to be indentified and verified to access their account without the need to be verified by questions asked by the agent. The outbound dialer solution contains a highly flexible interface that allows call centers to design, launch, and manage multiple outbound campaigns as well as measuring the results. Voice recognition IVR allows contact centers to reduce staff while maintaining the highest level of customer satisfaction. And by offering customers the option to access information without an agent, more agents are free to handle calls that can’t be handled with the self-service option. The Auto Attendant solution is a speech-enabled operator which greets and routes callers, instantly and accurately, to their destinations. It may also manage internal employee calls.